Which one, and which years, drew fewer problems per car sold
The short answer
Across the 2012 to 2022 model years, the Buick Encore drew fewer owner complaints per car sold: 103 per 100,000 against 116 for the Chevrolet Trax, or 11% fewer. The gap holds for the newer 2019 to 2022 cars too. The best years to target are 2019 and 2020 for the Encore and 2021 and 2022 for the Trax.
Buick Encore
Chevrolet Trax
By age group
| Model years | Encore | Trax | Fewer problems |
|---|---|---|---|
| Older (2012 to 2015) | 159 | 152 | About even |
| Middle (2016 to 2018) | 94 | 135 | Encore |
| Newer (2019 to 2022) | 70 | 92 | Encore |
Owner complaints per 100,000 cars sold, pooled across the years in each group. Lower is better. A model counts as ahead only when it is at least 10% lower.
Year by year
| Year | Encore | Trax |
|---|---|---|
| 2012 | n/a | n/a |
| 2013 | 163 | n/a |
| 2014 | 123 | n/a |
| 2015 | 184 | 152 |
| 2016 | 102 | 152 |
| 2017 | 102 | 144 |
| 2018 | 81 | 113 |
| 2019 | 86 | 116 |
| 2020 | 46 | 92 |
| 2021 | 45 | 59 |
| 2022 | 58 | 34 |
| 2023 | n/a | n/a |
| 2024 | n/a | Too new |
Complaints per 100,000 sold for each model year. Green is a good year for that model, amber average, red a year to watch out for.
Most reported problems
Questions
Is the Encore or Trax more reliable?
Across the 2012 to 2022 model years, the Buick Encore drew fewer owner complaints per car sold: 103 per 100,000 against 116 for the Chevrolet Trax, or 11% fewer. The gap holds for the newer 2019 to 2022 cars too. The best years to target are 2019 and 2020 for the Encore and 2021 and 2022 for the Trax.
Which Encore and Trax years should I avoid?
For the Encore: 2013, 2015. For the Trax: none stand out.