A much better late Impala
The 2018 Impala drew under half the model average. A/C evaporator leaks are covered by special coverage.
Updated November 2026 · based on 59 owner complaints and 1 recalls
104 61% below the Impala average
1 free to fix at a dealer
Every Impala year compared
Owner complaints per 100,000 cars sold. Lower is better. The newest years have had less time to collect complaints, so they are marked too new to judge.
Top problems and what they cost
A/C evaporator leak
The evaporator core can ice and leak; GM has special coverage.
Fix: Free under special coverage if eligible
Other
Transmission faults
Rare slowing and hard shifts.
Fix: Diagnosis $100 to $200
Transmission and drivetrain
Recalls
A reduction of braking performance can increase the risk of a crash.
Complaints by part
Before you buy a 2018 Chevrolet Impala
- Run the A/C on max and check it stays cold.The A/C should blow cold the whole time on max. Warm air usually means a leak in the system, and replacing an evaporator or compressor can cost over $1,000.
- Ask whether the evaporator special coverage was used.Paperwork shows whether known problems on this car were already fixed. No records means you should assume the work still needs doing and price it in.
Questions
Is the 2018 Chevrolet Impala reliable?
A much better late Impala. The 2018 Impala drew under half the model average. A/C evaporator leaks are covered by special coverage.
How many recalls does the 2018 Chevrolet Impala have?
1 recall. Recall repairs are free at any Chevrolet dealer, even for later owners. Enter the VIN on the free government recall lookup to see which are still open on a specific car.
What are the most common 2018 Chevrolet Impala problems?
A/C evaporator leak; Transmission faults.
Crash rating shown for the 2018 Chevrolet Impala 4 DR FWD. Repair costs are typical U.S. ranges for parts and labor, not quotes. How we score.