One of the lowest-complaint Pacificas
The 2020 Pacifica has about 250 complaints per 100,000 sold, a fraction of the early years. Scattered electrical and steering complaints.
Updated November 2026 · based on 233 owner complaints and 6 recalls
248 60% below the Pacifica average
6 free to fix at a dealer
Every Pacifica year compared
Owner complaints per 100,000 cars sold. Lower is better. The newest years have had less time to collect complaints, so they are marked too new to judge.
Top problems and what they cost
Electrical glitches
Occasional warning lights or a van that will not shut off.
Fix: Diagnosis $100 to $200
Electrical system
Recalls
The lingering rearview image can distract the driver, increasing the risk of a crash.
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
An air bag that does not deploy during a crash increases the risk of injury.
An unsecured wheelchair can move during transit, increasing the risk of injury.
A vehicle fire increases the risk of injury.
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Complaints by part
Before you buy a 2020 Chrysler Pacifica
- Check by VIN for open recalls.A recall is a safety fix the carmaker must do for free, even for later owners. Typing the 17-character VIN (on the dashboard and driver door) into nhtsa.gov/recalls shows any that were never done. Codes like 18V332 are recall numbers.The 2020 Pacifica has 6 recalls on record, listed below.
- Test the power sliding doors and the screen.Infotainment screens on these cars can freeze, reboot or go black. On many cars the backup camera and climate controls run through the same screen.92 of the 233 owner complaints about the 2020 Pacifica involve the electrical system (39%).
Questions
Is the 2020 Chrysler Pacifica reliable?
One of the lowest-complaint Pacificas. The 2020 Pacifica has about 250 complaints per 100,000 sold, a fraction of the early years. Scattered electrical and steering complaints.
How many recalls does the 2020 Chrysler Pacifica have?
6 recalls. Recall repairs are free at any Chrysler dealer, even for later owners. Enter the VIN on the free government recall lookup to see which are still open on a specific car.
What are the most common 2020 Chrysler Pacifica problems?
Electrical glitches.
Crash rating shown for the 2020 Chrysler Pacifica VAN FWD. Repair costs are typical U.S. ranges for parts and labor, not quotes. How we score.