The best Fusion, and the last one built
The 2020 Fusion has the lowest complaint rate of any year. A few owners report transmission or flex plate failures, but they are rare.
Updated November 2026 · based on 236 owner complaints and 3 recalls
213 58% below the Fusion average
3 free to fix at a dealer
Every Fusion year compared
Owner complaints per 100,000 cars sold. Lower is better. The newest years have had less time to collect complaints, so they are marked too new to judge.
Known problems on the 2020 Fusion
Top problems and what they cost
Flex plate and transmission
A cracked flex plate or transmission failure, usually with a knocking noise.
Fix: Flex plate $800 to $1,500; transmission $3,500 to $5,000
Transmission and drivetrain
Electrical faults
Warning lights and electrical glitches; hybrids covered by recall 23V440.
Fix: Diagnosis $100 to $200
Electrical
Recalls
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.
An electrical short circuit can increase the risk of a fire.
Complaints by part
Before you buy a 2020 Ford Fusion
- Listen for knocking from the engine bay at idle and when shifting into drive.Rough, delayed or slipping gear changes are early signs of transmission trouble. A rebuilt or replacement transmission often costs $3,000 to $6,000.Owners filed 10 complaints about transmission shifting problems on the 2020 Fusion.
- Confirm recalls 23V440 and 25V442 show as repaired.A recall is a safety fix the carmaker must do for free, even for later owners. Typing the 17-character VIN (on the dashboard and driver door) into nhtsa.gov/recalls shows any that were never done. Codes like 18V332 are recall numbers.The 2020 Fusion has 3 recalls on record, listed below.
- Check the coolant level.Coolant keeps the engine from overheating. A dropping level, drips, white smoke or residue can mean leaks or a failing head gasket, which can ruin the engine.Owners filed 18 complaints about coolant loss and engine overheating on the 2020 Fusion.
Questions
Is the 2020 Ford Fusion reliable?
The best Fusion, and the last one built. The 2020 Fusion has the lowest complaint rate of any year. A few owners report transmission or flex plate failures, but they are rare.
How many recalls does the 2020 Ford Fusion have?
3 recalls. Recall repairs are free at any Ford dealer, even for later owners. Enter the VIN on the free government recall lookup to see which are still open on a specific car.
What are the most common 2020 Ford Fusion problems?
Flex plate and transmission; Electrical faults.
Crash rating shown for the 2020 Ford Fusion 4 DR AWD. Repair costs are typical U.S. ranges for parts and labor, not quotes. How we score.