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Kia Soul engine knocking and failure

Years affected, the mileage it usually shows up at, and what fixes it

1,479owner complaints
2015worst model year
99,000typical mileage
73reports of a crash or fire
2017 Kia Soul 3 CRDi S-A 1.6 Front

About this problem

Engine failure complaints describe engines that knock, seize or stop running entirely, often with a sudden loss of power on the road. The usual mechanical cause is wear in the connecting rod bearings, which can follow from manufacturing debris, low oil or oil starvation. Once a bearing fails, the engine usually needs to be replaced. Some failures on these engines are covered by recalls or extended warranties.

Across all owner complaints filed about the Kia Soul since 2012, 1,479 (27.9%) describe engine knocking and failure, making it the most reported problem we track on the Soul. The reports cluster on the 2014, 2015 and 2016 model years, and the 2015 drew the most, with 285. It tends to show up at higher mileage: half of the owners who gave a mileage were between 75,000 and 121,000 miles. 73 reports describe a crash or fire linked to it. One recall is related to it, and recall repairs are free at any dealer.

What owners report

Owners of 2014 to 2016 Souls report knocking, loss of power and engines that failed, sometimes with fires. Many failures start with the catalytic converter overheating and breaking up. Kia recalled many of these engines.

How it gets fixed

Kia replaces damaged engines under recalls 19V120 and 20V750 and adds knock sensor software.

Typical cost: Free if covered. Otherwise a replacement engine costs $4,000 to $6,000.

Complaints by model year

10112
13313
2511428515
25016
12117
8218
4119
9320
8621
3122
523
24

Complaints about this problem filed with the federal safety agency, by model year. Red bars are the worst years.

Mileage when it happened

under 25k3%
25k to 50k4%
50k to 100k44%
over 100k49%

Half of the 767 owners who gave a mileage reported it between 75,000 and 121,000 miles.

In owners' words

"Bought a used 2014 Kia Soul in 12/2015 with 34,000 and put on 17,400 miles to date.approx. 12/27/18 heard a very slight knocking, tapping noise (had to turn the accessories off to hear it) and checked the oil level (which was fine-just had it changed)."

2014 Kia Soul, 51,500 miles

"Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover."

2015 Kia Soul, 144,000 miles

"Oil light came on, pulled over to check oil. As car slowed down the oil light started to blink, the check engine light came on, and the engine started to knock and misfire."

2016 Kia Soul, 53,000 miles

Excerpts from public owner complaints filed with the National Highway Traffic Safety Administration, lightly trimmed.

Related recalls

Recall repairs are free at any dealer. Check a specific car by VIN at nhtsa.gov/recalls.

Service bulletins

Kia has sent dealers 46 bulletins that mention this problem on the Soul. A bulletin tells technicians how to fix a known fault. It is not a recall, so the repair is usually free only while the car is under warranty or covered by an extension.

Government investigations

Before you buy a Soul

  • Ask for oil change records; long gaps are a red flag on these engines.
  • Listen for knocking or ticking at idle and when accelerating.
  • Check by VIN for open engine recalls and for any extended engine warranty.

Questions

Which Kia Soul years have engine knocking and failure?

Complaints are highest for the 2014, 2015, 2016 model years. The 2015 drew the most, with 285 reports.

At what mileage does it usually start?

Among owners who gave a mileage, the middle figure was about 99,000 miles, and half reported it between 75,000 and 121,000 miles.

How much does it cost to fix?

Free if covered. Otherwise a replacement engine costs $4,000 to $6,000.

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