The launch year of a troubled nine-speed automatic
The 2014 Cherokee has the highest complaint rate of any year, about 1,490 per 100,000 sold. More than half the complaints are about the transmission: harsh shifts, sudden neutral and shutdowns at idle.
Updated November 2026 · based on 2,652 owner complaints and 13 recalls
1,486 2.4x the Cherokee average
13 free to fix at a dealer
Every Cherokee year compared
Owner complaints per 100,000 cars sold. Lower is better. The newest years have had less time to collect complaints, so they are marked too new to judge.
Known problems on the 2014 Cherokee
Top problems and what they cost
Nine-speed transmission faults
Harsh or delayed shifts, sudden neutral while driving and 'Shift to Park' shutdowns.
Fix: Software update $150 to $300; transmission $4,000 to $6,000
Transmission and drivetrain
Engine stalling
The engine stalls or loses power, often with transmission warnings.
Fix: Diagnosis $100 to $200
Engine
Electrical and wiring recalls
Wiring and module faults covered by several recalls.
Fix: Free under recall 18V332
Electrical
Recalls
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Show all 13 recalls
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a cr...
The unintended continued acceleration may increase the risk of a crash.
A short circuit in the liftgate control module may result in a fire.
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
A loss of drive can cause a vehicle crash without prior warning.
A fire while parked or driving can increase the risk of injury.
Complaints by part
Before you buy a 2014 Jeep Cherokee
- Confirm transmission recalls 16V529 and 19V447 show as repaired.A recall is a safety fix the carmaker must do for free, even for later owners. Typing the 17-character VIN (on the dashboard and driver door) into nhtsa.gov/recalls shows any that were never done. Codes like 18V332 are recall numbers.The 2014 Cherokee has 13 recalls on record, listed below.
- Drive in stop-and-go traffic and feel for harsh downshifts.Rough, delayed or slipping gear changes are early signs of transmission trouble. A rebuilt or replacement transmission often costs $3,000 to $6,000.Owners filed 457 complaints about nine-speed transmission problems on the 2014 Cherokee, one of the worst years for it.
- Ask for transmission software update records.Rough, delayed or slipping gear changes are early signs of transmission trouble. A rebuilt or replacement transmission often costs $3,000 to $6,000.Owners filed 457 complaints about nine-speed transmission problems on the 2014 Cherokee, one of the worst years for it.
Questions
Is the 2014 Jeep Cherokee reliable?
The launch year of a troubled nine-speed automatic. The 2014 Cherokee has the highest complaint rate of any year, about 1,490 per 100,000 sold. More than half the complaints are about the transmission: harsh shifts, sudden neutral and shutdowns at idle.
How many recalls does the 2014 Jeep Cherokee have?
13 recalls. Recall repairs are free at any Jeep dealer, even for later owners. Enter the VIN on the free government recall lookup to see which are still open on a specific car.
What are the most common 2014 Jeep Cherokee problems?
Nine-speed transmission faults; Engine stalling; Electrical and wiring recalls.
Crash rating shown for the 2014 Jeep Cherokee SUV 2WD. Repair costs are typical U.S. ranges for parts and labor, not quotes. How we score.