The most complained-about Grand Cherokee
The 2014 has the highest complaint rate of any Grand Cherokee and one of the highest of any SUV we track. Owners report electrical failures and stalling, rough shifting from the new eight-speed transmission, and active head restraints that fire forward without a crash. It also carries many recalls, including alternator, wiring and brake campaigns.
Updated November 2026 · based on 2,388 owner complaints and 19 recalls
1,299 2.9x the Grand Cherokee average
19 free to fix at a dealer
Every Grand Cherokee year compared
Owner complaints per 100,000 cars sold. Lower is better. The newest years have had less time to collect complaints, so they are marked too new to judge.
Known problems on the 2014 Grand Cherokee
Top problems and what they cost
Electrical failures and stalling
Random warning lights, no-starts and stalling while driving, often traced to the power module or alternator.
Fix: Power module $1,000 to $1,800; alternator recall 17V435 free.
Electrical
Rough or confusing shifting
Harsh shifts and a shifter that makes it easy to leave the car out of Park.
Fix: Software update, free under recall where covered.
Transmission
Head restraints deploy on their own
Front head restraints pop forward suddenly, sometimes striking the occupant.
Fix: Head restraint replacement $300 to $600 each.
Seats
Recalls
An engine stall can increase the risk of a crash.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Combustion in the intake manifold can increase the risk of a fire.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Show all 19 recalls
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a cr...
The unintended continued acceleration may increase the risk of a crash.
If the vanity lamp wiring shorts, there is an increased risk of fire.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event ...
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle...
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
A loss of ABS and ESC function reduces the driver's ability to control the vehicle.
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
An engine stall can increase the risk of a crash.
Complaints by part
Before you buy a 2014 Jeep Grand Cherokee
- Run the VIN on the recall check; this year has many open campaigns.A recall is a safety fix the carmaker must do for free, even for later owners. Typing the 17-character VIN (on the dashboard and driver door) into nhtsa.gov/recalls shows any that were never done. Codes like 18V332 are recall numbers.The 2014 Grand Cherokee has 19 recalls on record, listed below.
- Ask for alternator and power module repair records.Many electrical glitches on these cars trace back to a weak 12-volt battery or a failing alternator. A battery older than about four years is worth replacing.Owners filed 9 complaints about electrical failures (TIPM) on the 2014 Grand Cherokee, one of the worst years for it.
- Check all warning lights go out after start.Warning lights should come on briefly at start and then go out. One that stays on means the car has stored a fault, and a parts store can read the code for free.485 of the 2,388 owner complaints about the 2014 Grand Cherokee involve the electrical system (20%).
- Shift through every gear and into Park several times.This checks the shifter and parking lock. On some models a faulty switch shows "Shift to Park" or the car can roll if Park does not fully engage.Owners filed 163 complaints about shifter confusion and rollaway on the 2014 Grand Cherokee, one of the worst years for it.
Questions
Is the 2014 Jeep Grand Cherokee reliable?
The most complained-about Grand Cherokee. The 2014 has the highest complaint rate of any Grand Cherokee and one of the highest of any SUV we track. Owners report electrical failures and stalling, rough shifting from the new eight-speed transmission, and active head restraints that fire forward without a crash. It also carries many recalls, including alternator, wiring and brake campaigns.
How many recalls does the 2014 Jeep Grand Cherokee have?
19 recalls. Recall repairs are free at any Jeep dealer, even for later owners. Enter the VIN on the free government recall lookup to see which are still open on a specific car.
What are the most common 2014 Jeep Grand Cherokee problems?
Electrical failures and stalling; Rough or confusing shifting; Head restraints deploy on their own.
Crash rating shown for the 2014 Jeep Grand Cherokee SUV 4WD Later Release. Repair costs are typical U.S. ranges for parts and labor, not quotes. How we score.