One of the most dependable Grand Cherokee years
The 2020 has a low complaint rate. The most common reports are about the backup camera screen and check engine lights, and a recall covers a camera display fault. This is the late version of a well-sorted design.
Updated November 2026 · based on 241 owner complaints and 3 recalls
115 74% below the Grand Cherokee average
3 free to fix at a dealer
Every Grand Cherokee year compared
Owner complaints per 100,000 cars sold. Lower is better. The newest years have had less time to collect complaints, so they are marked too new to judge.
Top problems and what they cost
Backup camera faults
The rear camera image freezes or does not appear.
Fix: Recall 20V191 software update, free.
Backup camera
Screen and electrical glitches
The touch screen lags or reboots.
Fix: Software update, often free at a dealer.
Electrical
Check engine lights
Occasional warning lights with no clear symptom.
Fix: Diagnosis $100 to $150.
Engine
Recalls
The lingering rearview image can distract the driver, increasing the risk of a crash.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
An engine stall can increase the risk of a crash.
Complaints by part
Before you buy a 2020 Jeep Grand Cherokee
- Confirm recall 20V191 shows as repaired.A recall is a safety fix the carmaker must do for free, even for later owners. Typing the 17-character VIN (on the dashboard and driver door) into nhtsa.gov/recalls shows any that were never done. Codes like 18V332 are recall numbers.The 2020 Grand Cherokee has 3 recalls on record, listed below.
- Put the car in reverse a few times and check the camera.Backup cameras are required safety equipment on newer cars. A camera that flickers or does not come on was the subject of several recalls.
- Make sure no check engine light is on.Warning lights should come on briefly at start and then go out. One that stays on means the car has stored a fault, and a parts store can read the code for free.74 of the 241 owner complaints about the 2020 Grand Cherokee involve the electrical system (31%).
- Ask for regular oil change records.Some engines burn or thin their oil. A low or high level, a gas smell on the dipstick or blue smoke are warning signs, and regular oil changes show the engine was looked after.50 of the 241 owner complaints about the 2020 Grand Cherokee involve the engine (21%).
Questions
Is the 2020 Jeep Grand Cherokee reliable?
One of the most dependable Grand Cherokee years. The 2020 has a low complaint rate. The most common reports are about the backup camera screen and check engine lights, and a recall covers a camera display fault. This is the late version of a well-sorted design.
How many recalls does the 2020 Jeep Grand Cherokee have?
3 recalls. Recall repairs are free at any Jeep dealer, even for later owners. Enter the VIN on the free government recall lookup to see which are still open on a specific car.
What are the most common 2020 Jeep Grand Cherokee problems?
Backup camera faults; Screen and electrical glitches; Check engine lights.
Crash rating shown for the 2020 Jeep Grand Cherokee SUV 4WD. Repair costs are typical U.S. ranges for parts and labor, not quotes. How we score.